Your Friendly Neighborhood Digital Navigator


Quantifying what our Digital Navigator, Chris Watson, brings to the EnVision Center can be a little tricky. Not because it is especially complex but because there is such a wide variety of tasks and talents he employs here to help clients. We are very fortunate to have access to these skills through his placement with us via AmeriCorps.


To understand Chris's role, it helps to first understand what AmeriCorps does. As Chris explains, the best way to think of AmeriCorps is as a domestic counterpart to the Peace Corps—while the Peace Corps focuses on international aid, AmeriCorps addresses pressing issues within the U.S. like hunger, disaster relief, and illiteracy. Chris is part of the
American Connection Corps (ACC), a program within AmeriCorps dedicated to closing the digital divide. ACC focuses on providing broadband access and promoting digital literacy, particularly in rural areas. By improving connectivity, the goal is to foster economic development in underserved communities. Chris’s term of service is one year, with the possibility of renewing it for up to four years.


A key idea behind the ACC is that long-term success comes from training local community members, who already understand the culture and have built trust, rather than bringing in outsiders. Chris is a great fit for this model, as he split his childhood between Sandpoint and Coeur d’Alene, giving him deep roots in the area. Ironically, Chris didn’t even know what a Digital Navigator was when he first applied.


“Construction is very physical, and my body was breaking down, so I was looking for a change. I saw the AmeriCorps ad on Indeed and applied on a whim,” Chris recalls.


It turns out that Chris’s role as a Digital Navigator has become a dream job—one he doesn’t want to leave. Digital Navigators come from all walks of life, and the most important qualification isn’t a tech background, but the ability to connect with the community. In exchange for their service, navigators receive a stipend, service hours, and an education award or scholarship. Host sites like the EnVision Center provide mentorship, but other organizations, such as universities and libraries, can also serve as hosts.


Chris has been with the EnVision Center for just over a quarter, and much of his client base comes from word of mouth. He offers both phone and in-person assistance and hosts educational sessions on a range of topics, from using Google Workspace to understanding cybersecurity. Chris also helps clients recognize and protect themselves from phishing scams and identity theft. While his typical clients tend to be older adults, he’s found that even younger people often need help navigating desktop computers and maximizing software capabilities, despite being proficient with phones or tablets.


While assisting with technology, Chris also keeps an eye out for broader ways the EnVision Center can serve clients who come to him for help.


“I try to make a personal connection with people because they’re people first,” says Chris. “I’m here to help, whether it’s with a technology issue or something deeper. It’s about serving the community and giving back. This is my job, and that’s what I do—serve clients.” 


At the EnVision center, Chris helped us set up our reader board and get our podcast on Spotify. He has also been instrumental in assisting with grant writing for the EnVision Center, and his contributions extend far beyond just digital support. We are incredibly grateful for Chris’s dedication, and with his continued support, we look forward to expanding our impact and serving even more members of our community.



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REFERENCES:

  1. https://americorps.gov/
  2. https://www.americanconnectioncorps.org/
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Affordable housing is a critical issue in Bonner County, and over 300 families are currently on the Bonner Community Housing Agency (BCHA) waiting list. In our latest blog, we sit down with Chrystle Horvath, Executive Director of BCHA, to discuss her journey into housing advocacy, the growing need for affordable homes, and how BCHA is working to provide secure housing for essential workers like nurses, teachers, and first responders. With an ambitious goal of 100 new affordable homes in the next five years, BCHA is making a lasting impact—but they need community support to make it happen. Read more to learn how you can help!
By Linnis Jellinek January 28, 2025
Bonner Gospel Mission (BGM) has been a cornerstone of service in Bonner County for decades, operating out of Ponderay. While most locals are familiar with its location and purpose, there are still some misconceptions, and it's easy to overlook the profound impact BGM makes in the community. Bonner Gospel Mission is not simply a shelter for men, they are a ministry first that exists to see God move in the lives of the men that come through their doors. The organization's core belief is that once men hear the gospel their lives will begin to change and soon they won’t need the support BGM offers. While food, shelter, and support for next steps are important, they are secondary to the primary goal of sharing the gospel and helping men grow spiritually. “We really look at ourselves more as a Ministry than a homeless shelter,” explains Executive Director Lucas Sheetz. “We're completely independent, we're not tied directly to any other larger organization or any church, it's just our own independent Ministry that gets supported by businesses, individuals and churches in the area so we have a different vision statement than maybe some other homeless shelters people know about.” While the gospel is at the heart of their work, BGM also provides essential services, including shelter, clothing, showers, and companionship. The shelter typically hosts about ten men at a time, providing three meals a day and helping them acquire basic necessities. Residents are expected to contribute to the upkeep of the facility and adhere to a code of conduct, which includes rules like no alcohol or drugs, respectful language, and mandatory Bible study and church attendance. On average, men stay for about 30 days, though BGM tailors support to each individual’s needs. They work with residents on a case-by-case basis, offering flexibility for those saving up for rent or needing more time to transition. BGM also partners with the EnVision Center to connect clients with job opportunities and training. One of the key differences between BGM and typical shelters is their lack of a waitlist. They operate on a first-come, first-served basis, with immediate placements available after an interview with Lucas, if it’s a good fit. Lucas Sheetz, who became BGM’s Executive Director in May 2024, has an unconventional path to the role. Formerly an independent landscaping and construction contractor, Lucas felt a calling from God that shifted his direction dramatically. “God woke me up in the middle of the night and said there was more he had in store for me,” Lucas recalls. “I didn’t know what it was, but I said I’d go wherever he led me.” His story resonated with the board, and soon after, Lucas was in training for the role. Now, with just one other paid employee, BGM relies heavily on volunteers and donors. The mission depends on donations for everything, from food to clothing. Community members are encouraged to bring homemade meals to the shelter, and the mission can always use frozen meals like casseroles and pastas for later use. Volunteers also help lead Bible studies, worship music, and provide transportation to church. The mission’s occasional free community dinners require upwards of 40 volunteers to run. Bonner Gospel Mission is a beacon of transformation in Bonner County, offering more than just shelter, but a genuine ministry focused on changing lives through the gospel. By providing not only basic necessities but also spiritual guidance, BGM helps men find purpose and direction as they rebuild their lives. With the ongoing support from local donors and volunteers, Bonner Gospel Mission continues to fulfill its mission with unwavering dedication. Their work reminds us all that profound change comes through faith, community, and the willingness to help others walk the path toward a brighter future.
By Linnis Jellinek January 20, 2025
At the Community Resource EnVision Center, we work with a lot of women. It feels like most of our volunteers are women, and for a long time, our board was predominantly made up of women. Men represent less than a third of the attendees at our executive director co-labs. So we got curious and decided to look into it: are women as overrepresented in nonprofit work as it feels like they are? Quantifying engagement in nonprofit work is tricky. Many nonprofits don’t track who volunteers or participates on a consistent basis throughout the year. It’s not like anyone is keeping detailed records on who is chaperoning field trips or volunteering for church events. If we had access to these numbers, they would likely tell an interesting story, but they’re nearly impossible to obtain. Instead, we took a look at female involvement through the lens of board membership and paid staff positions. In Bonner and Boundary counties, nonprofits with accessible leadership data report that 58% of workers or volunteers are women. When you dig further you discover women have long been at the heart of change in our communities. In 1985, it was three women who saved the Historic Panida Theater , a beloved landmark in Sandpoint. A woman behind the creation of Lost in the '50s , now a mainstay event in Sandpoint. Two women, who in 1979 formed the Community Assistance League simply because “the town had very little for women to do, and a lot of areas in need of improvement.” Women who changed the education landscape in this area and founded hospitals. And it was the untimely death of Sandpoint resident Kathy Pelland, known for the way she selflessly gave to so many around her that inspired the formation of Angels Over Sandpoint which since 1997 has raised over $1.5 million for locals in need. In more recent years, women have continued to lead transformative projects. Katie Cox led the charge to save Sled Hill as the Executive Director of Kaniksu Land Trust. Karin Wedemeyer founded the Sandpoint Music Conservatory , nurturing local talent and creativity. Lois Renk Wythe was the inspiration and the driving force behind the creation of the Kinnikinnick Native Plant Society and North Idaho Native Plant Arboretum . And in 2016, 101 Women was formed, giving away two $10,000 gifts each year to support needy causes and organizations in the area. Northern Idaho stands out in its nonprofit landscape. A higher percentage of women hold leadership roles compared to general staff, suggesting that women are more likely than men to pursue or be nominated for leadership positions here. Women in Northern Idaho aren’t just leading—they’re transforming our community. From saving historic landmarks to nurturing our arts, culture, and environment, women are leaving their mark in every corner of our region. This is a testament to the unique local culture that makes our nonprofit sector thrive. Feeling inspired to make a change? Visit us at crecidaho.com/volunteer to learn how you can plug into our community. Or click on the logo below to get more information on these women led nonprofits!
By Linnis Jellinek January 20, 2025
BONNER COUNTY IS MORE THAN JUST SANDPOINT In 2011, Sandpoint gained national recognition when Rand McNally and USA Today named it "America’s Most Beautiful Small Town." While this title brought pride to many, it wasn’t a surprise to the locals who already knew what the country would learn: Sandpoint is a special place. The recognition acknowledged more than just the town's stunning surroundings—its residents, their commitment to preserving its natural beauty, and the care taken to protect the town's character were key factors in earning that distinction. Sure, Sandpoint is blessed with stunning scenery and a unique blend of ski town and lakeside charm. However, we’ve all seen other beautiful places that haven't been as thoughtfully nurtured or protected—and those places rarely make, let alone top, such lists. Preserving a community’s beauty isn’t enough; it’s equally important to care for the people who call it home. The name “Sandpoint” carries significant weight and, in many ways, serves as the heartbeat of Bonner County. In fact, there are over 25 local Facebook groups dedicated to Sandpoint, while other towns in the county typically have just one or two. However, Bonner County itself is made up of many diverse communities. Bonner County includes eight cities, three census-designated areas, and nine unincorporated communities. Sandpoint, the county’s largest city, may be the most well-known, but it is by no means the only place where important work is happening. Bonner County is home to over 500 nonprofits , and nearly 41% of them are based outside of Sandpoint. The tiny town of Hope, in fact, has the most nonprofits per capita in the county. There are diverse needs across the county, and many of the challenges are felt most acutely in areas outside of Sandpoint. At the Community Resource EnVision Center, we witness firsthand the unique challenges faced by women, veterans, and the elderly—groups often disproportionately represented among our clients in crisis. In Bonner County, where the population is evenly split between men and women, areas like Dover stand out, with 58% of residents being female. Our county is also home to a large veteran population—11.3%, nearly double the national average of 6%. In places like Clark Fork, the number of veterans per capita is nearly twice that of Sandpoint. Additionally, communities like East Hope and Hope have a median age over 60, while other areas of the county are much younger. While we lack detailed data on all our clientele's origins across Northern Idaho, we know that residents of Clark Fork, Hope, and Priest River are in fact overrepresented, while those from Sandpoint and Sagle are underrepresented. Of course, the needs of our county are more nuanced than simple demographic breakdowns. There is a prevailing sentiment that much of our blue-collar workforce is being pushed out of Sandpoint due to rising costs—and there is certainly some truth to this. However, according to the Cost of Living calculator on BestPlaces.net, Sandpoint ranks somewhere in the middle when comparing the most expensive to least expensive cities in Bonner County. Hope tops the list, followed by Dover, with Ponderay being the most affordable. This is particularly concerning given the high number of elderly residents in Hope. If they are wealthier retirees, the impact may be less significant, but for generational locals, it could be a serious challenge. While violence and crime are often seen as urban issues, rural counties face their own significant challenges. The isolation and limited resources in rural areas can have a particularly harsh impact on vulnerable populations, including the elderly, women, and children. Many may not realize that, according to the Rural Health Information Hub and various studies, although violent crime rates are generally lower in rural areas, the rates of rape and murder are actually higher. Additionally, the National Incidence Study of Child Abuse and Neglect report found that rural children are nearly twice as likely to experience maltreatment—including physical abuse, sexual abuse, emotional abuse, and neglect—compared to their urban counterparts. While this disparity may partly be due to higher survey response rates in rural areas, it’s a critical issue that warrants attention. Bonner County, like many rural communities, is not exempt from these unique challenges. To help address some of these issues, Priest River Ministries Advocates for Women is making a significant impact outside of Sandpoint. This nonprofit provides essential services for women and children affected by domestic violence, sexual assault, and trafficking. They offer guidance, support, advocacy, education, and shelter. With locations in Spirit Lake, Priest River, and Sandpoint, they provided 857 nights of emergency shelter in 2023 and housed 120 women and children in need. While Sandpoint may be the heartbeat of Bonner County, the challenges we face aren’t confined to this town, nor are the solutions. Nonprofit support exists throughout the county, addressing the diverse needs and issues in every corner. If Sandpoint is thriving but the rest of the county is struggling, we all fail as a community—and the same can be said the other way around. The Community Resource EnVision Center is dedicated to helping not only Sandpoint and Bonner County, but also neighboring Boundary County. We have two Rural Resource Specialists who connect with community members at libraries, food banks, senior centers, and low-income housing in Priest River, Bonners Ferry, and Clark Fork. By building meaningful relationships with individuals facing systemic challenges, we ensure that when a need arises, they know where to turn for support in reaching their full potential. As the old saying goes, 'You’re only as strong as your weakest link.' Let’s work together to ensure that Bonner County doesn’t have one.
By Linnis Jellinek January 20, 2025
easing the burden of those affected by cancer Cancer likely touches everyone in our community, whether through a personal diagnosis or by watching a loved one battle the disease. I remember my grandfather, who passed away last summer from cancer, joking that he was a success because he had ‘lived long enough to get cancer,’ as if it were an inevitable part of aging. In Bonner and Boundary counties, over 400 people are diagnosed with cancer each year. Although common, the diagnosis is often overwhelming — and that's where Community Cancer Services (CCS) steps in. Founded over 20 years ago, CCS provides vital support to those diagnosed with cancer financially, physically, and emotionally. Much like the Community Resource EnVision Center , CCS serves as a local resource hub, guiding patients to essential services like respite care, rent assistance, and more. Executive Director Kailee Stevens and Program Facilitator Lexie McIntire connect their clients to these services while also providing direct assistance, such as gas vouchers, grocery gift cards, support groups, and medical bill relief. Many CCS clients lack local family support, a gap Kailee and her team fill. This is done through counseling and support groups. Counseling is available both in-person and virtually for those unable to travel. One of the most impactful ways to volunteer with CCS is to drive clients to treatment appointments, sometimes as far as Spokane. Additionally, CCS helps with physical support by offering financial assistance for gym memberships and personal training. They also offer yoga classes tailored to ability. For patients needing home modifications, CCS can connect them with services to help with relevant renovations such as installing walk-in showers. These services are unique to CCS. So unique that people outside of northern Idaho, in Montana, Washington, and further south frequently seek their help. Though CCS only offers their Cancer Burden Relief Project to those residing in Boundary and Bonner counties they hope to expand their services in the future. Currently, they can direct people outside of Northern Idaho to universal resources, but do not have the capacity to offer their full range of services to other counties. “What we do is truly unique,” says Kailee. “The nearest organization offering similar support to local cancer patients is in Boise — that's how rare and important our services are.” Over 50% of cancer survivors lose or quit their jobs, and many of CCS’s clients, especially those over 65, are on fixed incomes. The staff at CCS assists with applications for Medicaid and connects patients with other financial resources. They collaborate with organizations like IdaHope Families , Bonner Homeless Transitions , One Change Group , andLocal organizations such as Elks Wednesday Morning Women's Golf League and Schweitzer Mountain also hold fundraisers for CCS. Thanks to partnerships with treatment centers, CCS can often reduce the monthly payment and supplement payments. Should a client need to navigate a terminal diagnosis, CCS offers legal resources for issues like setting up wills. They will also help establish end-of-life care and walk alongside clients in very difficult times. More than just services, CCS offers a welcoming, cozy space where patients can relax and connect with others who understand their journey — a break from the cold, sterile doctor’s office environment. “We don’t want it to feel like another doctor’s office,” says Kailee. “We have comfortable furniture, books, and great conversation. Some younger clients even come by to take a break from school on hard days.” Around 90% of CCS’s referrals come from treatment facilities, and approximately 300 of the 400+ annual cancer diagnoses in the area use CCS’s services. Many patients, overwhelmed by their diagnosis, might not know what help they need. Community Cancer Services is open to all cancer patients, including those still processing their diagnosis. For those in the early stages, they might receive immediate support like a gas voucher or grocery gift card while they take time to digest the news. Ultimately, when you donate your time or money to CCS, you're directly supporting your neighbors in need. While large cancer organizations are crucial for research, there’s no better way to help cancer patients locally than by supporting Community Cancer Services.
By Linnis Jellinek January 16, 2025
Turning Crisis Into Care What happens when addressing one community need through nonprofit work leads you to discover another? Should you expand your nonprofit's capacity? Start a new organization and leave the old one behind? Encourage someone else to launch a nonprofit to address the newly discovered need? Or perhaps co-run two nonprofits simultaneously? This was the dilemma that faced Christine Denova while serving as the Executive Director at Life Choices Pregnancy Center . The pregnancy center provided support to parents facing crisis pregnancies, helping them even in the early days after their baby was born. However, what sometimes happened was that parents would return five, six, or even seven years later, facing a new crisis. These crises included challenges such as an injury that put a parent on unpaid leave for weeks or months, sudden job loss, the death of a family member who provided financial support, or taking on a family member with special needs. While the pregnancy center could sympathize with these situations, it wasn’t equipped to provide the necessary help. In response, the board began exploring options. Could they expand their services to assist families facing crises years after a child is born? After a year and a half of deliberation, the board decided to expand their ministry. However, they were stopped by one obstacle: the inability to secure the required insurance. The type of insurance needed for respite-style foster care could not be granted to a healthcare facility. Ultimately, the decision was made for them: to meet this need, a new organization would need to be formed. And so, IdaHope Families was born. The goal of IdaHope Families is to support families in crisis by offering a comprehensive network of services. Respite care is provided when a parent needs to be hospitalized. Aid is available when an unexpected situation leads to financial hardship. Parenting and budgeting classes are offered, and a key component of the services is a mentor who comes alongside the family. “The mentor is such a vital part because when families are in crisis, it’s rarely just one problem,” explains Christine. “Our mentor serves as an advocate, helping the family stay accountable while walking with them through the process. The mentor also provides encouragement because, in those overwhelming moments, families need someone who believes in them and reminds them that they don’t have to face this alone.” IdaHope Families serves not only families with young children but also those without underage children at home. To date, they have 62 local referring partners, including churches, school counselors, police departments, and other nonprofits like the Community Resource EnVision Center . As a Christ-centered organization, mentors must be Christians and are trained and vetted by IdaHope Families. However, individuals who are not believers can still volunteer their time if they have specific skills and resources that might be needed, such as car mechanics, pet sitters, or people who can prepare a hot meal for a family in crisis. Another distinguishing factor of IdaHope Families, compared to traditional foster care or similar services, is that parents always retain their parental rights. IdaHope Families does not seek to separate families unless there is an obvious case of abuse. “One of my favorite success stories is when we helped a grandmother in her late 70s who had taken on guardianship of her special needs grandchildren,” Christine recalls. “She had done so lovingly for seven years, but as an older woman, she was becoming worn out. We stepped in to provide respite care so she could recuperate over the weekends, and eventually helped her find permanent care for the children after she suffered an injury. She still got to be grandma. She still got to be with them as much as she wanted.” An impressive 99% of families who have sought assistance from IdaHope Families are successfully reunited, often in the most stable environment they’ve ever known. Christine and her team believe that children and parents thrive when they stay together and when parental rights remain intact. Through their network of mentors, skilled volunteers, and financial support, IdaHope Families provides a safe and secure environment that helps families stabilize, grow, and move forward positively. By providing holistic support—whether through mentorship, financial assistance, or respite care—IdaHope Families not only helps families survive difficult moments but thrive in the long run. Christine and her team continue to build a network of hope, showing that with the right support, families can overcome any challenge and move forward together. As they expand their reach and impact, IdaHope Families remains a central component of family support in Bonner County, ensuring that no family has to face their struggles alone.
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